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Returns Policy

RETURNS

You may return any item to us within 7 days of purchase. We will provide you with an exchange or credit note for your item under the following conditions:

* Items must be returned within 7 days of purchase

* Item must be in the original condition and packaging (if applicable) with tags attached.

* Item should not be damaged, used, altered or washed.

* SALE ITEMS are NOT returnable unless damaged during transport.

* Refunds will only be done if items were damaged or faulty.


DAMAGED ITEMS

If your item has been damaged during transport with the courier, please contact us with an image within 24 hours of receiving the item.

We will request the courier to collect the damaged item for a closer inspection. 

A replacement item will be sent to you immediately, or, if the item is out of stock and you prefer a refund, it will be offered to you excluding the cost of freight.


CANCELLATION OF ORDER

If you change your mind within 24 hours, a full refund will be done by EFT into your banking account, less our transaction/banking costs.